Meet the Team at Finger Lakes Dental Operations Team

Amy Ells, employee of Finger Lakes Dental Care

Amy Ells

Director of Operations

Amy came to our office after completing her degree in Communications with a concentration in Public Relations and a minor in Marketing from SUNY Fredonia. She has been a part of the Finger Lakes Dental Care team since 2008. You may recognize Amy from her work at the Front Desk in our Canandaigua office. Now she travels between all of our offices to help support our growing team. When Amy isn’t in the office you can find her crafting, checking out a local brewery or spending time with her family.

jennifer morello

Jennifer Morello

Director of Finance

Jennifer has held many positions in the field of dentistry and brings all of that knowledge to her role at Finger Lakes Dental Care. Jen has worked for one the largest dental supply companies as a field sales consultant. She also worked as a sales representative for dental software. Then, in 1997, she graduated as a dental hygienist. Today, Jennifer stays busy as Director of Finance.

In her spare time she loves to travel to new places, near and far. When at home, you can find her at CrossFit killing it in the group exercise classes. Growing up with 2 Italian Grandmas, she learned to cook and bake from the best and enjoys making old favorites as well as trying new recipes. Jen has lived in CDGA since 2009 and currently lives with her significant other, TJ, and two crazy and very active Weimaraner dogs, Bo and Max.

portrait of Jessica Schrear, employee of Finger Lakes Dental Care in New York

Jessica Schreader

Human Resources

Jessica joined Finger Lakes Dental Care in August of 2020 as our Human Resource Manager. She has an associate’s degree in business administration from FLCC and has 16 years of human resource experience. She looks forward to helping our employees be the best they can be for our patients. Jessica and her husband, Kevin, live in Clifton Springs with their three children, Liam, Ella and Adeline. She enjoys being with her family, especially Sunday dinners at her parent’s house on Seneca Lake. She also enjoys camping with family and friends, relaxing by the lake, cooking, eating, and attending concerts.

shannon lutz

Shannon Lutz

Regional Manager

Ann Hayes, employee of Finger Lakes Dental Care

Ann Hayes

Client Relations Lead

Ann came to our office with many years of service industry experience. She completed her Cosmetology degree, which she actively pursued for 16 years. Ann has the compassion and drive to help others. She can help get you scheduled in any of our locations and answer any questions you may have. Ann is a snack enthusiast who enjoys working out and reading when not in the office.

rachel of finger lakes dental smiling

Rachel Burgess

Client Relations - Call Center

Rachel is a 2015 graduate of Niagara University where she studied criminology and sociology. She assists with scheduling appointments and answering patients’ questions. She brings many years of experience in customer service to the table and enjoys helping people in any way she can. When she is not working, Rachel enjoys riding horses and leases at a farm in Fairport. She also enjoys hiking with her husband, Tom, and their golden retriever mix, Zarin. She and her husband welcomed their daughter, Lillian, in February 2021.

kendall main

Kendall Main

Client Relations - Call Center

Kendall graduated from University at Buffalo with a degree in communication. She joined the Finger Lakes Dental team in March of 2021 with over 10 years of customer service experience. She is committed to providing the best customer service possible and ensuring each patient is treated with compassion and respect. Kendall is looking forward to learning and growing with the FLDC team! In her free time, Kendall enjoys spending time with family, especially her husband and German Shepard mix, Luna. She also enjoys skiing, wine tours, camping and trying new things.

Caitlin Szucs, employee of Finger Lakes Dental Care

Caitlin Sczucs

Client Relations - Call Center

Caitlin has been in the customer service industry for over 10 years. She obtained her CNA in 2016 while working at a long-term care facility. Caitlin is now part of our call center team where her compassion for others shines through. When Caitlin is not in the office, she enjoys spending time with her family, including her three boys, her boyfriend, Jake, and their two English bulldogs. She also enjoys reading psychology and self-help books.

katie prunoske

Katie Prunoske

Client Relations - Call Center

Katie is a 2020 graduate of Finger Lakes Community College where she graduated with her Associate's in Business Administration. She assists with scheduling appointments and addressing any concerns patients may have. She brings years of experience in customer service and her friendly personality. When she is not working, Katie enjoys watching docuseries about true crime, checking out the local wineries and going to Keuka Lake.

barbara cowren of finger lakes dental smiling

Barbara Owren

Insurance Lead

Barbara joined our practice with over six years in the dental field and over 30 years of customer service experience. Barb is a graduate of Finger Lakes Community College with a degree in accounting. Born and raised in Canandaigua, Barb and her husband, Jeff, spent 11 years in Atlanta, GA before returning to the area with their daughter, Mikayla, and son, Austin.

chrissy of finger lakes dental

Chrissy Devey

Insurance Coordinator

Chrissy joined the Finger Lakes Dental Care team in June 2019 and is one of our insurance coordinators. She comes to us with 20 years of experience in various areas within the dental field, including Orthodontic lab tech, sterilization, and front desk. Chrissy has an AS degree in Liberal Arts and Science and a certification in basic removable appliance fabrication. Chrissy has lived in Canandaigua for five years with her two children, Breana and Evan. She also has two dogs and one cat that keeps her busy. She enjoys walking her dogs, gardening and attending summer festivals.

Erica Nabinger, employee of Finger Lakes Dental

Erica Nabinger

Insurance Coordinator

Erica joined Finger Lakes Dental Care in September 2020. She is one of our Insurance Coordinators and helps out in our in-house lab. Erica has a Bachelor’s Degree in Media and Communications from SUNY College at Old Westbury, including an internship with Walt Disney World. Erica comes to us with over 20 years of experience in Guest Relations including five years of management at a Salon and Spa. When not at work, Erica enjoys Latin Dancing and hanging out with her fur baby, Nori.

liz winiarczyk

Liz Winiarczyk

Insurance Coordinator

Nate Eveland, employee of Finger Lakes Dental Care

Nate Eveland

Accounting Coordinator

Nate joined the Finger Lakes Dental Care team in 2019 with over 15 years of customer service experience. In 2020, he became one of our insurance coordinators. He has an associate’s degree in Business Administration from Finger Lakes Community College. Nate enjoys video games, movies, music, playing sports, watching sports and going on adventures with his family.

Sally Finocchario, employee of Finger Lakes Dental Care

Sally Finocchario

Marketing Coordinator

Sally has a strong background in art and design. She earned her associate’s degree in Graphic Arts & Advertising Tech from Finger Lakes Community College, bachelor’s degree in Art Education from Nazareth College and her master’s degree in Education from Walden University. Sally is a NYS certified k-12 art educator and taught for fifteen years as an art and design instructor at the high school level. After raising her three children, Sally resigned from teaching and returned to the private sector as a creative. As a longtime happy patient of Finger Lakes Dental Care, she jumped at the opportunity to join the team as their Marketing Coordinator in March, 2019. Outside of work Sally enjoys cooking, practicing yoga and spending time with her family and friends.